Privacy Policy

RSA Law is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

The personal data you provide to us will be held and processed in accordance with the Data Protection Act 1998. We use the information you provide primarily for the provision of legal services to you and will be shared with selected third parties, in order that we can carry out our services for you. We may transfer your information to other countries on the basis that anyone we pass it to provide an adequate level of protection. In such cases, we will ensure it is kept securely and used only for the purpose for which you provided it. Details of the companies and countries involved can be provided on request. Further details on how we use your information can be found in our Terms & Conditions of Business.

2. How we protect your information

The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

3. Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. You will be deemed to have consented to any such changes.

4. How to contact RSA Law

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to information@rsalaw.co.uk

5. How to request copies of personal information held

You may submit a Subject Access Request and pay a fee as governed by law and the Information Commissioners Office. This will entitle you to receive details of all personal information that we hold about you. Please refer to www.ico.gov.uk for further detail.

6. Cookies

Cookies are small text files placed on your computer and are commonly used on the internet. There are various types of cookies which perform different functions, such as remembering which items you have placed in your shopping basket or analysing your browsing behaviour to enable advertisers to present you with adverts more relevant to you and your interests.

For more information about cookies, visit www.allaboutcookies.org

Accepting or rejecting cookies

Most web browsers will accept cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

We use cookies to:

  • Collect information that will help us to distinguish visitors, to understand visitors' browsing habits on our website and to improve their experience.
  • Compile statistical reports on website activity e.g. numbers of visitors and the pages they visit.
  • Collect information that will allow us to tailor advertising to make it more relevant for you, based on your previous interactions with our website.
  • Remember information about you when you visit our site. Some of the cookies are essential in order to provide our services to you.

Below, we have set out the four categories of cookies that we use on our websites.

These cookies are:

Some of our websites also include third party cookies, which are cookies not set by RSA. In each of the four categories above, we have specified where third party cookies are used.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as obtaining a quote or logging into your account, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to the website, all of which enables us to see how visitors use the website in order to improve the way that our website works. These cookies do not collect information that identifies a visitor, as all information these cookies collect is anonymous and is only used to improve how our website works.

Functionality cookies

These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the policies you buy. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

Information on deleting or controlling cookies is available at www.allaboutcookies.org